Terms and Conditions and Privacy Policy

Terms and Conditions

These Terms & Conditions (the “Terms”) describe your rights and responsibilities when using and making purchases through our website, www.poetryforpups.com (the “Website”).

By your use, continued use, browsing, registering, placing orders or making purchases of the Products at the Website, you acknowledge that you have read, understand, and agree to be bound by these Terms and by any applicable terms and conditions of Our fulfillment partner Printful, Inc., 11025 Westlake Dr Charlotte, North Carolina 28273 (“Printful”) that are available at: https://www.printful.com/policies.

These Terms represent binding commitments by you to www.poetryforpups.com (including, without limitation, to the owners of www.poetryforpups.com) (“We”, “Us” or “Our”). IF YOU DO NOT ACCEPT AND AGREE WITH ALL OF THE TERMS WITHOUT MODIFICATION, YOU ARE NOT AUTHORIZED TO USE THE WEBSITE FOR ANY PURPOSE AND TO MAKE PURCHASES OF ANY PRODUCTS.

This Website is not intended for use by any person under the age of eighteen (18). By using the Website, you represent that you are at least eighteen (18) years old and are fully able and competent to enter into these Terms and warranties set forth herein.

The Terms are subject to change without prior written notice at any time, in Our sole discretion. Any changes to the Terms will be in effect as of the “Last Modified Date” referenced in the Terms on the Website. You should review the Terms prior to purchasing any Products that are available through the Website. Your continued use of the Website after the “Last Modified Date” will constitute your acceptance of and agreement to such changes.

You should also carefully review Our Privacy Policy before placing an order for the Products through the Website.

Partnership and Fulfillment by Printful

We sell the Products through a print-on-demand platform Printful. This means that all Products offered on Our Website are printed, embroidered or sublimated by Printful exclusively after the purchase is complete. The Products are then packed and shipped by Printful directly to you (the “Customer”) on Our behalf. We do not warehouse or fulfills any Products sold through the Website. We serve as a middle party between Printful and the Customer.

You can access Printful’s Terms of Service and Policies, including returns, shipping and delivery, at: https://www.printful.com/policies.

Account Creation and Termination

In order to access some features available on the Website, you may have to create an account. You may not use another person’s account. Each time you use a password or identification, you will be deemed to be authorized to access and use the Website in a manner consistent with these Terms, and We have no obligation to investigate the authorization or source of any such access or use of the Website.

You will be solely responsible for all access to and use of the Website by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Us of any unauthorized use of your password or identification or any other breach or threatened breach of the Website’s security.
From time to time, We may restrict access to some or all parts of the Website. We may terminate your access to the Website at any time, in Our sole discretion, without cause or notice, or if We believe you have breached these Terms. You may terminate your account at any time, for any reason, by following any such instructions on the Website, or by contacting Us at morgan@poetryforpup.com.

Order Acceptance and Cancellation

You agree that your order is an offer to buy all Products listed in your order. All orders must be accepted by Us or We will not be obligated to sell the Products to you. We may choose not to accept orders at Our sole discretion, even after We send you a confirmation email with your order number and details of the items you have ordered.

If you made a mistake when ordering, please contact Us immediately at morgan@poetryforpup.com. However, always be sure to review your offer before ordering. Before sending the order, you have the possibility to edit all the information you have entered, such as the shipping or billing address, the credit card information, or to change or delete items in your shopping cart.

Prices and Payment Terms

All prices, discounts, and promotions posted on the Website are subject to change without notice. The prices charged for the Products will be the prices in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email.

We strive to display accurate price information, however We may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

We may offer from time to time promotions on the Website that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

Terms of payment are within Our sole discretion and payment must be received by Us before Our acceptance of an order. All Our website’s financial transactions are handled through Our payment services provider, Wix Payments. You should only provide your personal information to Wix

Payments after reviewing the Wix Payments privacy policy (available at https://www.wix.com/about/terms-of-payments). We will share information with Wix Payments only to the extent necessary for the purposes of processing payments you make via Our website.

By inserting your payment information, you represent and warrant that (i) the credit card information you supply to Us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.

Shipments; Delivery; Title and Risk of Loss

Shipments and delivery of the Products is operated through Printful and is subject to Printful’s Terms of Service available at: https://www.printful.com/policies.
When you go to make the payment, We will indicate that you choose the shipping method in relation to your order. Before clicking on the payment button, you will be able to see the total price to be paid and any discounts that may be applicable. The taxes to be paid will appear broken down in the terms established by the applicable regulation. Delivery options will be shown on the Website so you can select the destination of the purchased Products, however, the delivery process is managed by Printful.

You shall cover delivery costs. Delivery prices are additional to the prices of Products and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on Our checkout page; however, We reserve the right to advise you of any additional delivery charges that apply to your specific delivery address. Some Products are packaged and shipped separately.

Printful cannot guarantee delivery dates and, to the extent permitted by law, accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Website. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, We will do Our best to contact you and advise you of all changes.

Ownership of the Products will only pass to you after We receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier.

Returns and Refunds

Returns and Refunds of the Products are handled by Printful and are subject to Printful’s Return Policy available at: https://www.printful.com/policies/returns.

Printful does not offer returns and exchanges, but if there’s something wrong with your order, please let Us know by contacting Us at morgan@poetryforpup.com.

Refunds are only offered to customers that receive wrong or damaged items. If any of these apply, please contact us with photos of wrong/damaged items at morgan@poetryforpup.com and we’ll sort that out for you.

Any claims for misprinted/damaged/defective items must be submitted to Printful within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on Printful’s part will be covered at its expense.

Photographs

Some items may appear slightly larger or smaller than their actual size due to the display settings and photographic technique. Other items may be represented in a size larger than their actual size in order to clearly show details, or smaller than their actual size in order to display the entire item.

We do not assure the fidelity of the colors under any hypothesis. The pieces may have different intensity and color tones in relation to the product photograph or the screen of your monitor and We are not responsible for the variations that these may have. Under no circumstances will you be eligible for a purchase cancellation, product return or refund for this reason.

Counterfeit Alert

Our Products are printed with original designs made by Our designers, We do not sell copies, imitations or similar products that pose as authentic products.

Goods Not for Resale or Export

You represent and warrant that you are buying the Products from the Website for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.

Customer Responsibilities

The Customer is obliged to make a lawful use of the Website, without violating the current legislation, nor injuring the rights and interests of third parties. The Customer guarantees the veracity and accuracy of the data provided by supplementing the contracting forms, avoiding the damage caused to Us due to their incorrectness.

Your failure to comply with any of these terms and conditions may give rise to Our withdrawal or cancellation of orders for services or Products by Us without prior notice to the Customer and without entitlement to any compensation.

Industrial and Intellectual Property

The Website, including all of its information and content, such as the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features (the “Content”) belong at all times to Us or to those who grant Us the license for their use. You may use the Content only to the extent that We or the usage licensers authorize expressly.

Content on the Website is provided to you as is for your information only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Us or the respective owners or licensors. We reserve all rights not expressly granted in and to the Content.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Products, provided by you to Us are non-confidential and shall become Our sole property.

You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.

The intellectual and industrial property rights over the works, brands, logos, and any other subject to protection, contained on the Website belong exclusively to Us or third parties that have authorized their inclusion on the Website. The unauthorized reproduction, distribution, commercialization or transformation of such works, brands, logos, etc. constitutes an infringement of the intellectual and industrial property rights of Us or the owner(s) thereof, and may give rise to the exercise of any legal or extrajudicial actions that may correspond to them in the exercise of their rights.

Likewise, the information that the Customer can access through the Website may be protected by industrial, intellectual or other property rights. We will not be responsible in any case and under no circumstances for the infringements of such rights that may be committed by the Customer.

Manufacturer’s Warranty and Disclaimers

We do not manufacture any of the Products offered on Our Website. The availability of Products through Our Website does not indicate an affiliation with or endorsement of any product, service or manufacturer. Accordingly, We do not provide any warranties with respect to the Products offered on Our Website. However, the Products offered on Our Website are covered by the manufacturer’s warranty as detailed in the Product’s description on Our Website and included with the Product. To obtain warranty service for defective products, please follow the instructions included in the manufacturer’s warranty.

ALL PRODUCTS OFFERED ON THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

Limitation of Liability

IN NO EVENT SHALL WE (INCLUDING WITHOUT LIMITATION, OUR OWNERS, OR THE AUTHOR OR ILLUSTRATOR OF POETRY FOR PUPS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C)

THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE ORDERED THROUGH OUR WEBSITE.

Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in Our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to Our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

Legal Disputes

We are available by email morgan@poetryforpup.com to address any concerns you may have regarding your use of the Website and purchase of the Products. Most concerns may be quickly resolved in this manner. The Customer agrees to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit.

This Website is operated from the US. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Washington without giving effect to any choice or conflict of law provision or rule (whether of the State of Washington any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Washington.

Any civil action or legal proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of record of the State of Washington in King County. We, together with the Customer, irrevocably consent to the jurisdiction of such court in any such civil action or legal proceeding and waives any objection to the laying of venue of any such civil action or legal proceeding in such court.

IN ANY CIVIL ACTION, COUNTERCLAIM, OR PROCEEDING, WHETHER AT LAW OR IN EQUITY, WHICH ARISES OUT OF, CONCERNS, OR RELATED TO THESE TERMS, WHETHER SOUNDING IN CONTRACT, TORT, OR OTHERWISE, TRIAL SHALL BE TO A COURT OF COMPETENT JURISDICTION AND NOT TO A JURY. EACH PARTY HEREBY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY. ANY PARTY MAY FILE AN ORIGINAL COUNTERPART OR A COPY OF THIS AGREEMENT WITH ANY COURT, AS WRITTEN EVIDENCE OF THE CONSENT OF THE PARTIES TO THIS AGREEMENT OF THE WAIVER OF THEIR RIGHT TO TRIAL BY JURY. EACH PARTY HAS READ AND UNDERSTANDS THE EFFECT OF THIS SECTION.

Enforcement Costs; Attorney’s Fees

If any legal action (even if suit is not filed), civil action or other legal proceeding is brought for the enforcement of these Terms, or, in whole or in part, because of an alleged dispute, breach, default or misrepresentation in connection with any provision of this Agreement, the successful or prevailing party shall be entitled to recover its reasonable attorneys’ fees, court costs, and all expenses even if not taxable as court costs (including all such fees, taxes, costs and expenses incident to arbitration, appellate, bankruptcy and post judgment proceedings), incurred in that proceeding, in addition to any other relief which such party may be entitled. Attorneys’ fees shall include paralegal fees, investigative fees, and administrative costs and all other reasonable charges billed by the attorney to the prevailing party (including any fees and costs associated with collecting such amounts).

Indemnification

You agree to release, indemnify, and defend www.poetryforpups.com, its owners (including, without limitation, the author and illustrator of Poetry for Pups), suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Website; (2) your purchase of the Products; (3) your breach of these Terms.

Assignment

You may not assign any of your rights or delegate any of your obligations under these Terms without Our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

No Waiver; Severability

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under the Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Entire Agreement

These Terms, together with our Privacy Policy, and any other legal notices published on the Website, shall constitute the entire agreement between you and www.poetryforpup.com concerning the Website and any purchases of the Products, and supersedes all prior terms, agreements, discussions and writings regarding the Products. If any provision of the Terms is found to be unenforceable, then that provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.

Notices

We may provide any notice to you under these Terms by: (i) sending a message to the email address or the phone number you provide to us, or by posting to the Website. Notices sent by email or text will be effective when sent and notices provided by posting will be effective upon posting. It is your responsibility to keep your email address and phone number current. To give Us notice under these Terms, you must contact Us by e-mail at morgan@poetryforpup.com. We may update Our e-mail for notices by posting a notice on the Website. Notices provided by e-email will be effective immediately after sending.

Privacy

We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of the Products through the Website.

We welcome your questions and comments about these Terms. You may contact Us anytime through the “Customer Service” section of the Website or via e-mail at morgan@poetryforpup.com

Updated as of October 1, 2023

Privacy Policy

Introduction

www.poetryforpups.com (“We”, “Our”, “Us”) respects your privacy and is committed to protecting it through Our compliance with this Privacy Policy. This Privacy Policy describes the types of information We may collect from you or that you may provide when you visit the website www.poetryforpup.com (the “Website”) and Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Policy carefully to understand Our policies and practices regarding your information and how We will treat it. If you do not agree with Our policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Section below on Changes to Our Privacy Policy). Your continued use of the Website after We make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Personal Information We Collect. We collect personal information when you purchase Our Products, browse Our Website, create an account with us, or submit personal information when requested through the Website. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, address, email, phone number, payment account, or credit card information.

The types of personal information that We may collect about you include:

Information You Provide to Us When Purchasing Products. We collect your personal information that you give Us when you purchase Our Products. For example, if you visit Our Website and place an order, We collect information that you provide to Us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information.
Information You Post on the Website. If you post information on public areas of the Website, for example a customer review, that information may be collected and used by Us, users of the Website, and the public generally. We strongly recommend that you do not post any information through the Website that allows strangers to identify or locate you or that you otherwise do not want to share with the public.
Information Automatically Collected Through the Website. We may automatically collect personal information about you when you use the Website. For example, if you access the Website through a computer, We will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information. We use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on Our Website.

Use of Cookies. Our Website uses “cookies,” which are small text files placed on your hard disk by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and targeted advertising on your later visits to these sites. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Our Website that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. By agreeing to accept Our use of cookies, you are giving us, and third parties We partner with, permission to place, store, and access some or all the cookies described below on your computer:

Strictly Necessary Cookies. These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your requests, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on Our Website correctly or at all.
Performance Cookies. These cookies collect information about the use of the Website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
Functional Cookies. These cookies enable the Website to remember a user’s choices such as their language, username, and other personal choices – while using the Website. They can also be used to deliver services, such as letting a user make a post, listen to audio, or watch videos on the Website.
Media Cookies. These cookies can be used to improve the Website’s performance and provide special features and content. They can be placed by third parties who provide services to Us or by Our company.
Session Cookies. These cookies allow the Website to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse the Website. Session cookies also permit users to be recognized as they navigate the Website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
Persistent Cookies. These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

Use of Web Beacons. Our Website may contain electronic images known as Web beacons sometimes called single-pixel gifs – that may be used to assist in delivering cookies on Our sites and allow Us to count users who have visited those pages. We may include Web beacons in promotional e-mail messages or Our newsletters to determine whether messages have been opened and acted upon. We may also employ Web beacons from third parties to help Us compile aggregated statistics regarding the effectiveness of Our promotional campaigns or other operations of Our website. We prohibit Web beacons on Our sites from being used by third parties to collect or access your personal information.

How We Use Your Personal Information. We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

To Deliver Products. We will use your personal information to deliver you the Products purchased through the Website. If the Products are to be delivered to you by a third party, such as Our vendors or logistics partners for delivery, We may provide them with your personal information necessary for such deliveries, such as your name and your mailing address. All third parties that We work with are contractually obligated to protect your personal information as disclosed in this Privacy Policy.
For Internal Use. We use your personal information for the purposes of furthering Our business, including improving Our Website’s content and functionality by analyzing where, on which types of devices and how Our Website is used, how many visitors We receive, and where they click through to the Website from. We also use it to remember you in case you re-visit Our Website, so We will know if you have already been served with surveys, or (where Website content is undergoing testing) which version of the content you were served.
For Administrative Communications. We will send you administrative or account-related information to keep you updated about your account or orders. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications.
For Customer Support. We collect any information that you provide to Us when you contact us. Without your personal information, We cannot respond to you or ensure your continued use of Our Website.
To Enforce Compliance with Our Terms and Conditions. When you access Our Website or purchase Our Products, you are bound to Our Terms and Conditions. To ensure you comply with them, We process your personal information by actively monitoring, investigating, preventing, and mitigating any alleged or actual prohibited, illicit or illegal activities on Our Website. Subject to the applicable law, We may also process your personal information to: investigate, prevent or mitigate violations of Our internal terms, agreements or policies and enforce Our agreements with third parties and business partners.
To Maintain Legal and Regulatory Compliance. Our Website and Products are subject to certain laws and regulations which may require Us to process your personal information. For example, We process your personal information to pay Our taxes, to fulfill Our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, We cannot operate the Website and sell Our Products in accordance with legal and regulatory requirements.

Sharing Your Personal Information. Other than sharing your personal information so that you can browse Our Website and purchase Our Products, or as required or permitted by law, We do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below.

Third Parties. We may share your personal information with third-party service providers acting on Our behalf to deliver you Our Products purchased through the Website. If the Products are to be delivered to you by a third party, such as Our vendors or logistics partners for delivery, We may provide them with your personal information necessary for such deliveries, such as your name and your mailing address. All third parties that We work with are contractually obligated to protect your personal information as disclosed in this Privacy Policy. We also engage third party service providers that help Us with support services such as credit card processing, website hosting, analytics services, conducting surveys and research, and performing network maintenance. These third parties can only use your data in accordance with Our written agreements

Processing Payments. Your payment information is collected by the Website in an encrypted form and is passed on to Our merchant services provider Wix Payments (“Wix”) for purposes of obtaining payment between yourself and Us. Wix only receives information necessary to verify that any payments between yourself and Us are authorized. Wix will use encrypted tools to communicate with your bank, your credit card provider, or whatever other account you use to pay for orders to Us. Your credit card information or other payment information is not retained by Us except as provided below. We do not maintain records of your credit card number or other payment information, except that if your billing address is the same as your shipping address and you instruct the Website to enter the same billing address as your payment address, the Website will use your stored shipping address as your billing address. Wix may receive requests from your bank, credit card provider, or other payment provider to verify your transactions. Wix may therefore periodically ask Us to confirm certain of your order information, which We will provide if We believes that an order has been placed by you.

You should review Wix’s privacy policy at: https://www.wix.com/about/privacy to understand how they process and retain your payment information.

Maintaining Legal and Regulatory Compliance. We have the right to disclose your personal information as required by law, or when We believe that disclosure is necessary to protect Our rights and/or comply with a judicial proceeding, cOurt order, request from a regulator or any other legal process served on Us. If there is a takeover, sale, or purchase of Our business, We may disclose your personal information to the new (or prospective) owner of the business.

Security of Your Personal Information. We are committed to protecting the security of your personal information. If a password is used to help protect your personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Your Rights. We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that We collect, subject to certain exceptions. To protect the privacy and the security of your personal information, We may request data from you to enable Us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data We maintain. There may be instances where applicable laws or regulatory requirements allow or require Us to refuse to provide or delete some or all of the personal information that We maintain. You may contact Us to exercise your rights at morgan@poetryforpup.com.

Retention. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes and enforce Our legal agreements and policies.

If you send Us correspondence, including emails, We may retain such information electronically in the records of your account. We will also electronically retain customer service correspondence and other correspondence from Us to you. We retain these records to measure and improve Our customer service and to investigate potential fraud and violations. We may, over time, delete these records as permitted by law.

We will also retain the Website usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Website, or We are legally obligated to retain this data for longer periods.

Third-Party Websites. Our Website may contain links to other websites. These websites are not under Our control and are not subject to Our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites, and We provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your personal data.

Children. Our Website is not directed to, and We do not knowingly collect personal information from, children under the age of 16. If you are under 16, please do not attempt to fill out Our forms or send any personal information about yourself to us. If We become aware that a child under 16 has provided Us with personal information, We will take steps to delete such information from Our files.

Notice for California Residents. Pursuant to the California Consumer Privacy Act (the “CCPA”), if you are a California resident, you have certain rights in relation to your personal information. These rights include:

Right to Revoke Your Consent. You have the right to revoke your consent for Us to use your personal information at any time. Such an opt-out will not affect disclosures otherwise permitted by law, including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for Our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for Us to use your personal information, send Us an email with your request at morgan@poetryforpup.com.
Right to Know. You have the right to request in writing: (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of personal information We have collected about you, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom We have shared personal information, and (v) the specific pieces of personal information We hold about an individual. You have the right to request a copy of the specific personal information We collected about you during the 12 months before your request.
Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.

Changes to Our Privacy Policy. We reserve the right to change this Privacy Policy at any time. If We decides to change this Privacy Policy, We will post those changes on Our Website so that Our users and customers are always aware of what information We collect, use, and disclose. These changes will be effective immediately upon posting at our Website. Your continued use of Our Website after any change to this Privacy Policy will constitute your acceptance of such change.

Contacting Us. If you have any questions or concerns about Our Privacy Policy, its implementation, or your personal information, please contact Us via email at morgan@poetryforpup.com

Updated as of October 1, 2023

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